Frequently Asked Questions

Our Frequently Asked Questions page provides concise information on common topics, including fees, transactions, and account usage.

Explore the sections below to find the help you need.

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Definitions

Non-commercial deposit - A direct transfer of funds received to a non-commercial wallet on the platform. These deposits can come from any internal or external account and are intended for personal use.

Commercial deposit - A transfer of funds received by a merchant user (commercial client) to a merchant wallet on the platform. These deposits can be the result of business transactions, including those facilitated through integrations, pay-buttons, APIs, or invoices.

Non-commercial wallet - A digital storage and management tool for cryptocurrency funds associated with a personal user account, i.e. main UI wallet. This wallet allows non-commercial operations, like receive, store, withdraw, and convert funds for personal use.

Commercial wallet - A digital storage and management tool for cryptocurrency funds associated with the merchant activity. This wallet allows commercial operations, like receive, store, withdraw, and convert funds, as well as conduct business transactions through various platform features.

Non-commercial address - A unique identifier assigned to a user's non-commercial wallet, which can be used to receive cryptocurrency transfers from both internal and external sources for non-commercial purposes.

Commercial address - A unique identifier assigned to a user's commercial wallet, which can be used to receive cryptocurrency transfers from both internal and external sources for commercial purposes. This address can be integrated into various business tools such as pay-buttons, APIs, and invoicing systems.