Payment Timeout

When the checkout/invoice payment flow is initiated, the exchange rate of the selected cryptocurrency will be held for the duration of the Payment Timeout (60 minutes).

Once the Payment Timeout has expired, the checkout screen will become locked and any pending payments will not be marked as completed for the associated transaction, resulting in an automatic refund.

A payment may be sent before the Payment Timeout expires, but not confirmed until after the acceptance period ends. In this event the payment will be marked as “timed out” and incomplete.

If this occurs, CoinPayments will initiate an automatic refund once the transaction is confirmed.