Sales Support

The Sales team handles product inquiries, pricing questions, partnership discussions, and specialized business needs. Use this channel when evaluating CoinPayments for commercial use or scaling an existing integration.

Typical reasons to contact Sales include:

• Volume-based pricing requests
• Custom business solutions
• Merchant expansion planning
• Partnership or white-label opportunities
• High-volume onboarding assessments

Provide relevant business details up front to ensure proper routing and faster response.

Book a demo

Request a demo on our CoinPayments business inquiry form. You’ll provide basic company details, expected volume, contact info, and industry and a member of our sales team will qualify your use case and schedule a call.

• Click here to book

Telegram Chat

Reach the sales team directly through our Telegram integration. This option lets you start a conversation immediately and send your message without completing the demo form.

• Sales Integration Bot

Telegram Group Integration

You can add our Telegram integration to your Telegram group which will connect you with the sales team. This allows you to bring your team to collaborate in the same discussion, enabling real-time coordination with a sales representative.

1. Create a new Telegram group and name it after your business.

"Company x Coinpayments - Sales"

2. Add the Integrations bot as a member of the group:

• Sales Integration Bot

3. Now make the bot an admin of the group with the permission below:

Note:

If the permissions do not match the integration will not work.

4. Send a message to the bot that includes

1. Brand name of your company
2. legal entity if different
3. First Name
4. Last name
5. Email address associated with your account
6. What you need help with (if required)

Once completed, a member of our Sales team will respond to confirm that you a successfully integrated.

Note:

Although we refer to this as a “bot,” all replies you receive are from live agents.