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Create a Ticket

When an issue requires direct assistance, submit a support ticket to ensure proper tracking and escalation.

Recommended ticket preparation:

  • Describe the issue concisely
  • Support ID's and/or Transaction ID's (TXID's)
  • Include affected account
  • Add environment or browser details
  • Attach logs or screenshots if relevant
  • Clarify urgency and operational impact

Well-formed tickets lead to faster resolution and accurate routing to the correct team.

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